Everything you need to know about how your personal data is collected on 520bd, why it is held, and what rights you have — explained in plain English.
520bd's Core Privacy Protection Principles at a Glance
By using 520bd's services, you are considered to have accepted this Privacy Policy. If any part of it is unclear, Help Centerto get in touch.
520bd ("we", "the platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") provides a full explanation of how information is collected, stored, used, and protected for users of the 520bd.life website and mobile app.
We understand that you're trusting us with your personal information, and 520bd takes that responsibility seriously by following international data protection standards. This policy is written in plain language so any member in Bangladesh can easily understand it.
This policy was last updated in 2026. Members will be notified in advance of any significant changes.
Please Note: This policy applies solely to 520bd.life. 520bd is not responsible for the privacy practices of any external websites or services.
520bd only collects information that is strictly necessary to provide its services. We do not ask for data we don't need.
| Data Type | Reason |
|---|---|
| IP address | Security verification & duplicate account detection |
| Device Type and Operating System | Optimizing the App and Website |
| Browser type | Ensuring Compliance |
| Login time & logs | Security Monitoring |
| Gaming activity & bet history | Account management & issue resolution |
| Transaction history | Payment Processing & Dispute Resolution |
520bd never stores your full payment card number or CVV on its servers. All payment gateways comply with PCI DSS standards.
Your data is used for specific, limited purposes only. 520bd never uses your information beyond its original intended use.
520bd does not sell your personal information or share it with third parties unnecessarily. In certain limited circumstances, however, some information may be shared:
Necessary data is shared with game providers such as Pragmatic Play, Evolution Gaming, and JILI to operate games. These companies adhere to international privacy standards and are not permitted to use your data outside of their services to 520bd.
Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process your transaction. This data is used solely for transaction verification — nothing else.
In the event of a court order, a lawful request from a regulatory authority, or an AML investigation, relevant data may be shared with the appropriate authorities. Only the minimum necessary information is disclosed.
To Be Clear: Your information is never shared with advertisers, data brokers, or marketing companies — under any circumstances.
520bd does not retain data longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention period | Reason |
|---|---|---|
| Core account information | For the duration of active account + 5 years | Legal & Regulatory Obligations |
| KYC Documents | Minimum 5 years | AML Compliance |
| Transaction history | Minimum 5 years | Financial records & dispute resolution |
| Gaming logs | 2 years | Resolving Technical Issues |
| Support conversations | 2 years | Service Improvement |
| Cookie Data | Until session ends or a maximum of 1 year | User Experience |
When an account is permanently closed, core personal data is deleted; however, transaction records are retained for a set period to meet legal obligations.
The 520bd website and app use cookies and similar technologies. Cookies are small text files stored on your device.
520bd does not use third-party advertising cookies. You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging into your account.
The mobile app uses local storage instead of cookies. This data is automatically cleared when you uninstall the app.
As a 520bd member, you have important rights over your own personal data. You can exercise these rights at any time.
You have the right to know what information is held in your account and to request a copy of it.
You can request corrections to any inaccurate or outdated information. Most details can be updated directly from your profile.
When closing your account, you may request that your personal data be deleted — though some information will be retained where required by law.
You can opt out of marketing messages at any time — just reach out via email or contact support.
You may request a downloadable copy of your gaming history and account information.
You can request that the processing of your data be temporarily restricted for specific reasons.
To exercise these rights, email support@520bd.life or Help Center- open a ticket. We will respond within 30 days of receiving your request.
520bd strictly prohibits users under 18. We do not knowingly collect information from minors. Age is verified at registration, and additional verification is carried out in any cases where there is doubt.
If a parent or guardian discovers that their child has created an account on 520bd, please contact us immediately at support@520bd.life. We will close the account and delete all associated data.
Important: Providing a false age at registration is a violation of our Terms & Conditions. Such accounts will be suspended and the balance may be forfeited.
520bd may update this Privacy Policy at any time. Such updates may be necessary due to changes in technology, law, or our services.
If significant changes are made:
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you object to the new policy, you always have the option to close your account.
For any privacy-related questions, requests, or complaints, please get in touch:
For data deletion or portability requests, our support team will guide you through the process step by step. Identity verification will be required to process any personal data requests.
The most frequently asked questions about getting started